1.WHEN WILL MY ORDER SHIP?
Shipping times kick in when your item(s) have left our distribution center. Please allow for 7-12 business days for processing at our distribution center according to our stock before your order is shipped.
2. SHIPPING TIME
HOW LONG DOES SHIPPING TAKE?
Shipping time depends on the product ordered. For promotional “FREE” items it may take 3-5 weeks to arrive since our items are coming from overseas and from
different warehouses. For non-promotional items, the shipping can take up to 10 to 30 business days. Please allow 14 days before contacting us.
Shipping time estimates are as follows:
(e.g., united kingdom: We ship orders to all 60 united kingdom. Monday – Friday, except public holidays. Please note that we do not ship to APO/FPO/DPO addresses.
(e.g.,Mexico: We ship orders to all 60 Mexico Monday – Friday, except public holidays. Please note that we do not ship to APO/FPO/DPO addresses.
(e.g.,Netherlands: We ship orders to all 60 Netherlands Monday – Friday, except public holidays. Please note that we do not ship to APO/FPO/DPO addresses.
Note: Due to COVID-19, the shipping time can take longer than the expected date.
Tracking information will begin delivering upon dispatch of your order. You will receive your tracking number via the email you place your order through. Please check your junk/spam folder in case you’re unable to find your dispatch email.
If you’d like to track your order via your local courier, please visit 17track.
We are not liable for any losses incurred during any Natural disasters (inclusive of, but not limited to Floods, Fires, Tornados), Terrorist attacks or Threats of Terrorism, Customs service strikes/ Postal Service Strikes, Civil Conflict, Riots, Invasions or Occupancy, Extreme Weather Conditions, or Failure of telecommunication Networks.
Orders shipped to Puerto Rico, the Virgin Islands, Hawaii, Guam, and Alaska cannot be delivered via express.
3. SHIPPING FEE
We currently offer free shipping to orders over $100. For orders within USD 100, we will charge USD 9.99 for shipping.
Clients need to cover the resend shipping cost if parcels are returned by insufficient/wrong address and contact information.
4. DO YOU SHIP TO APO/FPO/DPO ADDRESS?
Yes. We can ship to an APO/FPO/DPO address, however, transit times can take up to 45 business days. Clients may need to go to the local courier to pick up parcels for APO/FPO/DPO address orders.
5. WILL I BE CHARGED CUSTOMS AND IMPORT DUTIES?
ALL INTERNATIONAL ORDERS:
Rsscsports cannot control any customs or import duties applied to your package by your local customs. Any outstanding customs charges or import duties must be paid by the customer and we cannot be held responsible for these charges. Customs charges or import duties are not included in the price of your items ordered. Rsscsports cannot tell you what the cost will be as customs policies and charges can vary from country to country.
If you refuse to accept delivery of the items you have purchased, the couriers may return the items back to Rsscsports. In the event that this happens, you will be refunded for your order once it is received back to our facility, excluding the cost you paid for shipping as this aspect of your order was fulfilled.
6. COUNTRIES AND AREAS WE CURRENTLY DO NOT SHIP TO
Due to COVID-19, shipments to the below countries have been prohibited. Unfortunately, we will have to stop our services and shipments temporarily. Once we have clearance to ship again, we will notify you immediately.
BOLIVIA, CAMEROON, CARIBBEAN, CURACAO, BAUMHOLDER, GUATEMALA, GUERNSEY, GUINEA-BISSAU, ISLE OF MAN, JERSEY, MONTENEGRO, NIUE, AMERICAN SAMOA ISLANDS, SAO TOME, AND PRINCIPE, SAINT MARTIN, SOLOMON ISLANDS, SOMALIA, SOUTH SUDAN, LIBYA, SYRIA, TOKELAU, TRISTAN DA CUNHA, YEMEN ARAB REPUBLIC, SAIPAN, SAINT-PIERRE, AND MIQUELON
* Please submit a ticket within 6 months of shipment if the package does not arrive in time, our representative will get back to you within 24 hours. Note that overdue requests may not be accepted.
COVID-19 Notice: Our shipping times may be longer than indicated as changing COVID-19 restrictions affect delivery services. Know that our fulfillment teams continue to send products daily as we take extra precautions to ensure their safety. Thank you for your patience and understanding.
